Our client is seeking out a motivated and energetic team player with a natural flair for customer service who enjoys meeting and exceeding KPI’s. If you thrive in a fast paced, fun and ever-changing working environment, this is the position for you.
As a Tickets Specialist you will source tickets for concerts, theatre, film premieres and sporting events within UK and worldwide. You will use your knowledge, contacts and expertise to ensure our members attend the events to which they request access. You will be creating personalised solutions to their requests and exceeding all expectations. Some of their requests will be straight forward such as checking prices and availability for events. Others, however, will be more unusual and will require tenacity and excellent problem-solving skills such as sourcing tickets for exclusive and sold out events.
WE ARE LOOKING FOR
· People who are passionate about music, sports and theatre.
· People who either have previous customer service experience or people with a passion for delivering high quality customer service.
· Fluency in Spanish.
· Energetic and motivated team players who enjoy the challenge of meeting and beating targets.
· People who are passionate about delivering high-quality personalised support and have excellent research skills.
· People who can use their initiative and creativity to best meet the needs of our members.
· Access to lots of great travel and entertainment discounts
· A full paid month off every 5 years
· Free Car Parking
· Medical Aid Allowance
· The opportunity for real career development. All staff are encouraged to incorporate their aspirations and interests into their career.