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about 1 month ago
Mccarthy Recruitment Ltd
Salary band: Any
Location: Shropshire
Job type: Permanent
Contact: Mccarthy Recruitment Ltd
Category: Customer Service Jobs
Job Role: Shift Supervisor / Team LeaderLocation: Ludlow, ShropshireSalary: 7.50 whilst training, to be reviewed upon completion Full-time and part time available, minimum 8/16/24 hours available or other flexible hours to suit your lifestyleAre you looking for a fun filled Supervisory role that will enhance your career and provide you with excellent training?This world leading coffee brand requires a Retail Shift Supervisor / Team Leader to join their fast growing retail and hospitality business. With excellent career prospects this could be a great way to start a career with a famous and International brand that is well known across the UK High Street. No experience is required in the world of coffee as full training is provided - so if you love coffee, have a passion for delivering excellent service and want to have more responsibility then APPLY NOW!If you have experience in running a shift in retail/hospitality then this is an advantage but not essential if you have the right attitude as we can provide you with all the training you will need!THE ROLEShift supervisors / team leaders are key to ensuring that our stores are so much more than just about serving coffee. You will ensure that the store team delivers the brand promise of passion for customers, passion for product, passion for people and the community. You will demonstrate that passion through your own energy and first class customer service. Leading by example you will be at the heart of our retail team.You must have the drive, passion and a natural energy to deliver a fabulous customer experience and consistent product every time! Passionate, friendly, flexible and reliable if you love delivering great service then this is the right role for you!Candidates must be fully flexible in working hours and may be required to cover various shifts including weekends and nights.ROLE RESPONSIBILITIESMain areas of the shift supervisor / team leader responsibilities include: Provide quality drinks, coffee and food products consistently for all customers by adhering to all recipe and presentation standardsCash handling and supervisionDeputising in the store manager's absenceProviding leadership for the team to ensure a world class customer experienceBeing responsible for the day to day running of shiftsDriving sales and profitability targetsPlaying an important role in people development, training and coachingBeing responsible for high standards of cleanliness across the store inside and outManaging inventory and stock control for the storeWorking closely with the retail Store Manager / ensuring that our customers get great products and a friendly service from a motivated teamAssist the retail Store Manager with stock control and ordering Assist with staff rotas in line with budgeted hoursSupervise the team, ensuring that everyone is aware of their daily duties Motivating the team to ensure great resultsPrepare a variety of products and beverages for customers Manage deliveries and store food supplies, equipment, and utensils in line with procedure BENEFITS Competitive hourly rate with an increase after trainingBonus SchemeA passionate and fun team environmentFantastic training and development opportunities - coffee education!Discounts on food and beverages whilst on shiftRecognition SchemesJoin an established, successful and growing franchiseOpportunities across multiple existing high profile brands with many more to come! THE CLIENTThey have strategic brand partnerships with the most recognisable coffee, sandwich, fast food and convenience retail brands in the UK market coupled with relationships with the leading fuel retailers in the UK they have an envious brand portfolio.The business started 15 years ago with just one site, today they trade from 350+ Petrol Filling Stations, 70+ branded coffee shops, 140+ Sandwich counters, 80+ bakeries and they don't intend to stop there, they have many more brand partnerships in the pipeline!This role is in the most successful branded coffee franchise in the UK however excellent career progression is offered across their growing brand portfolio.

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