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about 1 month ago
Salary: up to £27kpa + Commission
Location: Wiltshire
Job type: Permanent
Contact: Recruitment Team
Category: Graduate Travel Jobs

Tailor Made Africa Specialist

A highly respected and leading specialist tour operator is looking for a Tailor Made Africa Specialist due to the expansion of the company. As a Tailor Made Africa Specialist you will be creating and selling tailor-made holidays for Africa ensuring that every sales opportunity is maximised whilst maintaining consistently high standards of customer service delivery. 

  • The Tailor Made Africa Specialist will ensure all aspects of the product are thoroughly researched and a high level of knowledge is maintained, as you sell private journey and tailor-made products over the telephone (and occasionally face to face), to maximise every sales opportunity including e-mail and web requests, to meet and exceeded sales targets.
  • The Tailor Made Africa Specialist will plan tailor-made itineraries as per the customers individual request taking ownership of the itinerary from the initial quotation stage through to implementation, acting as a single point of contact for the customer until their departure making any requested amendment to the booking and taking accountability for all administrative functions within the booking so ensuring the smooth progress of the booking procedure.
  • Once a quotation has been confirmed the Tailor Made Africa Specialist will book all necessary flight and ground arrangements with relevant suppliers and follow up any wait listed requests with the supplier and keep the customer informed of any necessary changes to their original quotation.
  • The Tailor Made Africa Specialist will be required to attend trade shows to promote the Product, as well as travel overseas in order to enhance product knowledge and to quality check contracted services. 
  • The successful Tailor Made Africa Specialist will have extensive in-depth knowledge of Africa, with preferably sales experience, and have a positive 'can-do' attitude and the ability to work under pressure and produce commercially viable results.

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