Tailor Made Leisure Travel Consultant, £18k OTE 20-35K, Hampshire
A leading travel company are looking for Tailor-made Travel Consultants to join there vibrant and successful team.
As an experienced consultant you will be taking enquires through various channels from customers, listening to their needs, and using your extensive travel knowledge to help them plan everything from city breaks, long-haul holidays to far off and exotic destinations or those once in a lifetime round the world trips.
Using your product and destination knowledge you will be suggesting potential itineraries and products, offering a full travel service to help maximise the customers travel experience and the value of the booking, thus providing the customer with an exceptional and professional customer service. Once the booking has being made it will be your responsibility to ensure that all arrangements are booked to the customer's satisfaction, and if there are any changes that these are communicated between all parties involved.
You will also be responsible for making sure that all payments are taken correctly, that tickets and documents are issued correctly and within deadline, and that all necessary documentation is despatched appropriately.
The successful candidate will have excellent customer service and sales skills, with a genuine passion for travel and worldwide destinations, and have experience of tailor making itineraries.
You will be friendly, outgoing, with good people skills, and the ability to build rapport with customers quickly and effectively to help you achieve your targets and build business. Previous Industry experience and knowledge of Galileo is essential for this role.
This is an excellent opportunity to join an industry leading travel provider.