Tailor-Made Leisure Travel Consultants, £15K (OTE£20-24K), Birmingham
A highly respected around the world Travel Agency are looking for reservations and travel consultants to join their team and help take this successful office forward. As a member of their frontline sales team it will be your duty to take face to face, telephone and email enquiries from the general public politely and promptly, handling all customer contact prior to departure - ranging from initial enquiries on flight availability to offering advice on and compiling tailor made itineraries. You will be promoting the company and its products, displaying professional behaviour complying with the company's and ABTA's codes of conduct at all times. You will aid customers to book the holiday they want, whilst maximising sales by providing accurate and impartial information / advice on key destinations and products and advising them on the suitability of destinations, excursions, hotels and other products providing a high level of customer service, whilst achieving personal sales targets. The successful candidate will have experience of working in a tailor-made travel environment and dealing with customer enquiries and have a passion for learning about new and exciting products. You will have the ability to sell and be highly competitive and able to work under pressure, being self motivated and enthusiastic. You will also need to have strong organisation and administration skills, excellent written and verbal communication skills and be able to offer a good level of customer service. The successful candidate will have ideally have travelled to one continent outside of Europe; but applications will be considered for those that have strong product knowledge of worldwide destinations. CRS skills are essential in this role.