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12 days ago
Prospects4LeisureTravel
Salary: travel benefits
Location: Worcester
Job type: Permanent
Contact: Recruitment Team
Category: Customer Service Jobs

Tailor-Made Travel - Travel Consultant 

A leader in the tailor-made holiday market requires an experienced Travel Sales professional who can also demonstrate a passion for travel to join their specialist team as a Tailor-Made Travel Consultant.

Responsibilites

  • The Tailor-Made Travel Consultant will be responsible for maximising sales, turnover and profitability of the company's products whilst providing the perfect holiday experience to it's customers.
  • You will be working in a highly competitive travel sales environment via face-to-face, telephone and email to proactively match customer requests to the company's extensive range of products, maximising all sales opportunities whilst maintaining excellent customer service and ensuring customer retention.
  • You will consistently achieve individual monthly sales targets as well as contributing to the overall achievement of the store / team targets.
  • You will have the ability to effectively handle any customer complaints to minimise customer dissatisfaction and encourage repeat business.
  • The successful Tailor- Made Travel Consultant will be extremely well travelled and therefore be able to draw upon their personal travels to long-haul destinations such as the Far East, USA and Australasia to advise, assist and book the customer's personal dream holiday experience.
  • The Tailor-Made Travel Consultant must be flexible to busy times of the year to achieve personal and team targets to capitalise on the customer sales.

Essential Skills, Knowledge and Experience include

  • Experience in sourcing and booking tailor-made holidays
  • Good knowledge of GDS
  • Proven record of meeting and exceeding sales targets
  • Knowledge of nett fares and airline contracts
  • Strong communication skills
  • Ability to work under own supervision or as part of a team.

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