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about 1 month ago
Travel Futures
Salary: £17k + bonus & benefits
Location: Central/West End, South East London, South West London, Croydon, Surbiton
Job type: Permanent
Contact: The Travel Recruitment Experts
Category: Admin Jobs, Customer Service Jobs, Graduate Travel Jobs, Tour Operator Jobs, Travel Agent Jobs

Travel - Tailormade Administration Executive – Online Travel Agent - £17k – South West London


Travel - Tailormade Administration Executive for a highly respected and award winning online travel agent is required to be responsible for checking the accuracy of tailor made travel bookings ensuring all travel elements are costed, booked and invoiced correctly with travel suppliers. As Tailormade Travel Administration Executive you will provide an efficient, high level of customer service in the post booking period liaising with the sales team & suppliers to resolve any queries with the booking and ensure all amendments are actioned. 

The Tailormade Travel Administration Executive will:

  • Run a daily report of all tailor-made bookings
  • Run a daily report of any imminent ticketing deadlines
  • Check the ‘logic’ of the booking i.e. transfer goes after flight lands etc
  • Check all details on invoices / tickets
  • Send out client documentation – invoices / tickets
  • Negotiate with suppliers on amendment charges and other issues
  • Communicating with the sales team to resolve errors/discrepancies on bookings
  • Chasing operators for outstanding documents in a timely manner to ensure all elements have been booked with the supplier
  • Answering customer questions regarding travel documentation


The successful Tailormade Travel Administration Executive will have excellent attention to detail, time management skills and have the ability to work to tight deadlines.  The Tailormade Travel Administration Executive will have the ability to communicate effectively and professionally both internally and externally at all levels.  This role will ideally suit someone with office experience looking to develop a career in the travel industry.


To apply for Tailormade Travel Administration Executive, or for your career in the Travel Industry, please send your CV to Travel Futures and apply below.

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