** Travel Consultants Wanted** Travel industry Customer Service Consultant required for a successful, growing tour operator who are based in the North Surrey area. As a Customer Service Consultant you are the frontline in delivering exceptional customer service primarily to your assigned destination of which you are incredibly passionate about. Focused on putting your clients first at every stage you will strive to convert at the highest level all lines of enquiry and be responsible for all aspects of customer service during the booking journey as the single point of contact for customers. This role is initially a two months contract which could lead to more permanent opportunities in the future.
THE JOB: *Servicing existing bookings through our in-house Reservation Systems (GUI, TravelBox, ASR etc) to match our customers' needs *Delivering a personalised and premium level of customer service for every Guest *Accountable for taking full ownership of guest issues, 'I can solve this for you.' *Deal with all Customer Service interactions, including but not limited to calls and or call Helen Cassin onfor more information.