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8 days ago
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Mandarin Speaking Tour Leader Support Executive


Platinum Travel Recruitment
Salary: £18k - £20k
Location: London, Central/West End, City, East London, West London
Job type: Permanent
Contact: Platinum Travel Recruitment
Category: Admin Jobs, Customer Service Jobs, Hotel Jobs, Reservations Jobs, Tour Operator Jobs
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Our client is a successful and dynamic tour operator that offers ground services to travellers. This leading travel company are very well established and prides itself on the customer service it provides its clients. Due to success and expansion, they are now seeking an experienced Mandarin speaking  tour leader support executive. This role is ideal for a travel professional seeking an exciting career opportunity with experience in administration and/or customer service from a tour operate background. Be rewarded for your hard work and apply today!


No day will be the same, duties include: 

Forward planning of all groups arrival from Asia 

Double checking & familiarising itineraries before travellers arrival

Checking all travel vouchers 

Liaising with the Service department to check all travellers details have been provided. 

Make sure all drivers details are received and passed to tour leaders. 

Prepare a report for all tours, highlighting any feedback which could be important to improve services

Assisting the Quotations Department

Booking & contracting Chinese Restaurants across Europe

Assisting with amendments 

Essential requirements:

  • Reservations, customer service or administration experience within a tour operator or travel agency is essential 
  • Fluency in Mandarin, written and spoken is essential 
  • Excellent communication skills 
  • Meticulous attention to detail.

Benefits:

  • Career progression
  • Travel perks 
  • Pension 
  • Opportunity to work for a forward thinking travel company, within a friendly team, in which you will be rewarded for your hard work.  




    

Our client is a successful and dynamic tour operator that offers ground services to travellers. This leading travel company are very well established and prides itself on the customer service it provides its clients. Due to success and expansion, they are now seeking an experienced Mandarin speaking  tour leader support executive. This role is ideal for a travel professional seeking an exciting career opportunity with experience in administration and/or customer service from a tour operate background. Be rewarded for your hard work and apply today!


No day will be the same, duties include: 

Forward planning of all groups arrival from Asia 

Double checking & familiarising itineraries before travellers arrival

Checking all travel vouchers 

Liaising with the Service department to check all travellers details have been provided. 

Make sure all drivers details are received and passed to tour leaders. 

Prepare a report for all tours, highlighting any feedback which could be important to improve services

Assisting the Quotations Department

Booking & contracting Chinese Restaurants across Europe

Assisting with amendments 

Essential requirements:

  • Reservations, customer service or administration experience within a tour operator or travel agency is essential 
  • Fluency in Mandarin, written and spoken is essential 
  • Excellent communication skills 
  • Meticulous attention to detail.

Benefits:

  • Career progression
  • Travel perks 
  • Pension 
  • Opportunity to work for a forward thinking travel company, within a friendly team, in which you will be rewarded for your hard work.  




    

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