Tourism Africa—Travel Reservation Executive, Up to £28K plus comm., London
Reservations Executive required to join the reservations team of highly regarded travel company featuring bespoke luxury tailor made reservations to Africa. Within this highly knowledgeable reservations department you will be handling a very varied number of luxury reservation/ tours where product knowledge of Africa is more important than travel industry experience. You will fully research all itineraries, from the information/costings held on our in house FIT system or on file. You will consult with our ground handlers before a quotation finally becomes a booking and ensure that the client is advised of likely timescale for this process. All FIT enquiries will be handled as quickly as possible by the Consultants, in line with Company targets. Sometimes you will meet with clients who come in to the office to discuss their requirements for brochure tours or FITs. Once a booking is 'confirmed' you will ensure that the booking is made correctly as per their original quotation and acceptance by the client/agent. Any changes to be immediately notified to client/agent. and send all relevant requests to our booking agent or property (varies by product) to instigate the bookings for each segment of any tailor made section of their holiday. Follow up any waitlisted or on request section and to make sure the clients is made aware of the status of their booking. He/she will ensure the smooth running of any booking and that you provide pre departure service to clients as per our booking conditions. You will ensure that clients receive their travel information and travel documents in good time as per the schedule, i.e. (FIT and individual traveller bookings). You will achieve sales in line with other consultants of the same grade on their product and regularly meet the monthly sales target and assist in other areas of the Company as required. Great opportunity for someone with through knowledge of Africa.