Travel Trade Reservations Consultant – central London - £19-21k plus benefits
A Travel Trade Reservations is required by a market leading inbound tour operator who are well-established and regular award winners, seen as the experts in their niche travel field. As a Travel Trade Reservations, you will be responsible the highest standards of customer service in the selling and processing of bookings for travel services to existing and new trade clients.
Travel Trade Reservations Consultant – what will you do?
Selling travel services by phone or email in accordance with brand standards
Maintain and develop relationships with Travel Trade clients understanding their business needs
Participate in campaigns, delivering new reservations and increase our database information
Process, maintain and actively grow new and existing clients’ sales
Offer after-sale assistance and reply to queries
Process reservations at the correct buy rates and (contracted) sell rates for maximum margin
Upsell additional product as appropriate at every opportunity
Keep up to date with travel product knowledge and special promotions to maximise sales conversion rates and profitability for the business
Attend Industry events, trade nights or familiarity trips as required
The successful Travel Trade Reservations Consultant will have experience in customer service dealing with reservations, and preferably travel trade suppliers. As Travel Trade Reservations, you will have the ability to deliver excellent customer service, multi-task and have first class communication skills with a positive ‘can-do’ attitude and a desire to deliver high standards. This Travel Trade Reservations role would be ideal for someone looking to progress from hotels to the travel industry.
What’s in it for you?
A lively vibrant team in a modern office in the heart of central London
A friendly social team with a packed events diary
Discounted company travel products and regular FAM trips & training