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4 months ago
Travcorp Management Services Limited
Salary: £25,000
Location: London, Central/West End, City, Kingston Upon Thames
Job type: Permanent
Contact: Georgia Mcleod
Category: Operations Jobs

Transat Operations Executive

We are looking for a Transat Operations Executive with immediate start on a permanent basis

Location: 15 Grosvenor Place, London SW1X 7HH

Department: Operations TTC

The Role We have a vacancy for an enthusiastic Transat Operations Executive. The applicant should have office experience ideally within the Travel Industry and must speak French fluently. Vacances Transat is operated by Trafalgar and offers a selection of itineraries to Europe to the French Canadian market. The role will be to assist Operations in the management of the Travel Directors and the setup, administration and the delivery of the product and services. The candidate should be flexible in working as an individual and a team player as they will also provide support to the wider Operations Team at certain points in the operating calendar.

This role will involve but is not limited to:

  • Helping with the preparation of future itineraries
  • Checking build and liaise with Ops Admin
  • Contracting Local Specialists
  • Making restaurant bookings
  • Requesting and coordinating menus for all hotel included meals
  • Creating trips’ rolling memos & technical itineraries
  • Creating Guest documentation
  • Operational support for Travel Directors
  • Updating the list of Optional Experiences for 2018
  • Liaising with our Toronto Office on daily/weekly basis
  • Monitoring Guests questionnaires
  • General admin and assistance

Experience & Skills required

  • Must be fluent in French and English (spoken & written)
  • Good knowledge of Word/Excel
  • Working knowledge of Tropics an advantage
  • Be able to work well under pressure
  • Have a confident and professional telephone manner
  • Be able to demonstrate keen attention to details
  • Must have a positive / can do attitude

Usual hours of work are Monday to Friday from 9am till 5.30pm; however, on occasion you may be required to carry out some overtime owing to high work load and pressing deadlines.

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