Are you an experienced Travel professional with knowledge and a passion for long haul travel? My client, a tailor-made tour operator based in Essex needs an Sales Support / Aftersales Executive with strong travel administration experience and a keen eye for detail to join their team, due to growth of the business. This is a great move for someone who is already working within the travel industry with previous experience in a similar operations / back office / admin or sales support role. If you are looking for a new challenge and to further your operational experience within a fast growing luxury travel company and be rewarded with a competitive salary, benefits and great working hours, please apply now!
* Managing requests for amendments and add ons to existing bookings * Responsible for the accurate and timely preparation and production of final travel documents, final itineraries, Travel vouchers, E-tickets and destination information * Ensure bookings for all services are in place and correct * Check and issue booking confirmation documentation * Providing administrative support to the sales team * Be proactive, with the foresight to think ahead for our clients anticipating their needs * Be acutely aware of the need to pay extra attention to the finer details of a booking * Consistently support in the delivery of revenue and profit targets * Deliver exceptional customer care through genuine relationship management and your desire to exceed clients' needs
* Travel industry experience * Administration background * Excellent attention to detail and accuracy * Organised and methodical * Good knowledge of CRS/GDS * Able to work as part of a small team * Ability to organise and prioritise work * Work within strict time-lines and meet deadlines * Willingness to support other team members * Happy to get involved in a wide range of tasks
Hours of work:
·40 hours per week, ·Monday - Friday 9am - 5.30pm
The successful candidate can expect a basic salary of £20,000 - £23,000 per annum (DOE).This is an opportunity for personal and professional development.
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