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7 months ago
Succeed Recruitment Solutions
Salary: Up to £20k plus excellent benefits
Location: Birmingham
Job type: Contract
Contact: Recruitment Consultant
Category: Admin Jobs

Do you pride yourself on your customer service skills and attention to detail? Are you experienced with administration and complaint-handling, gained within the travel industry? If so, our client are an award-winning travel company, specialising in long haul luxury holiday packages and they’re looking for a Travel Administration and Customer Care Assistant to join their central Birmingham-based team!  

This is a 12-month fixed term contract role initially, with a view to extending to a permanent position thereafter. For the successful candidate, our client is offering an excellent package including a competitive starting salary of up to £20k plus holiday discounts, pension scheme, free loan for first time house buyers, use of the company’s luxury holiday apartment in Spain and an employee perks benefits scheme.

If you’re interested in finding out more about this Travel Administration and Customer Care Assistant role, please contact us today for a confidential chat or apply online!

Role of Travel Administration and Customer Care Assistant:

  • Being the main point of call for customer complaints
  • Resolving those in a professional and timely manner
  • Ensuring supplier invoices and other travel documents are received, checked and correctly issued to customers
  • Managing office stationery stock
  • Dealing with any schedule changes and booking errors, communicating any
  • necessary notifications to the team and customers
  • Other ad-hoc administration duties

Skills required for the role:

  • Previous administrative and complaint handling experience, gained within the travel industry
  • Excellent customer service and administration skills
  • Exceptional attention to detail
  • Highly organised and able to communicate well

If you’re interested in learning more about this Travel Administration and Customer Care Assistant role, please contact Succeed Recruitment Solutions or press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available.

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs, Airline jobs and Contact Centre jobs.

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