1564 jobs - 0 added today
256126 registered Jobseekers
Recruiting? Call us on 01772 639042
Email me jobs relevant to my job search
6 months ago
DCV Technologies Ltd
Salary: £20,000
Location: Watford, Borehamwood
Job type: Permanent
Contact: Jordan Lloyd
Category: Admin Jobs, Tour Operator Jobs

Travel administrator - Borehamwood

Hours: 37.5 per week


One Saturday per calendar month 9am to 1pm


1-hour break permitted per day (as agreed)


Job brief


We are looking for a talented travel team administrator to coordinate customers travel requirements. Our ideal candidate should be able to negotiate additional accommodation and flights to provide customers with their first choice of holiday.  Where this is not possible, the advisor will have a problem-solving attitude at all times and switch sell. 



§  Manage inbound and outbound calls in a timely manner

§  Sell holidays and seize opportunities to upsell products when they arise

§  Build sustainable relationships and engage customers by going the extra mile

§  Meet personal and team qualitative and quantitative targets

§  Produce monthly sales figures

§  Pro-active in selling membership & providing customer service calls offering airport transfers to independent travellers

§  Producing, checking and sending reports to suppliers & Leaders in timely manner for overseas holidays

§  Managing any issues/problems arising from distribution of reports

§  Production of Late Reports - weekly and distribution of any changes to those affected as necessary

§  Providing support to colleagues within the Abroad department & Call Centre

§  Leader dispatch & advance Leader payments

§  Responsible for managing requests which could be for extra flights (booked online or using Amadeus), special requirements, extra bedrooms or capacity on holidays. 

§  Frequently attend brochure launches and educational briefings to improve knowledge and performance level



§  Previous experience in a customer support role

§  Strong written and verbal communication skills along with active listening

§  Ability to multi-task, set priorities and manage time effectively

§  Proven work experience as a sales consultant

§  Ability to gather and interpret data

§  Organizational and analytical skills

§  Experience in using Amadeus / Galileo

Here are some similar jobs for you to consider...

24 days ago
only 4 days until close
Group Travel Support Administrator
£15k - £20k
24 days ago
only 4 days until close
23 days ago
only 5 days until close
Travel Specialist
£15k - £20k
19 days ago
only 9 days until close
Travel Consultant
£25k - £30k

Email me jobs relevant to my job search

  Back to the top