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6 months ago
Halmer Recruit
Salary: Up to £20000 per annum + commission
Location: South West London
Job type: Permanent
Contact: Manisha Vadukul
Category: Tour Operator Jobs, Travel Consultant Jobs

Travel Advisor

For our London offices, we are looking for a Call Centre Officer/Travel Advisor to maximize direct and indirect sales and provide a high quality of customer service.

Operational missions

  • Managing large amounts of inbound and outbound calls in a timely manner
  • Maximize both direct and indirect sales, through an optimisation of his/her own performance in accordance to his/her objectives (budget)
  • Ensure the highest level of customer service
  • Contribute to the overall team productivity and sales development

Profile

  • Education: minimum A level
  • Job experience: At least one year of Call Centre experience and/or experience in the sales industry, and experience in the tourism industry
  • Amazing communication skills (especially over the phone) and customer care skills
  • Strong phone and verbal communication skills along with active listening
  • Clear and friendly telephone voice
  • Ability to work under pressure and meet targets
  • Ability to multi-task and manage time effectively
  • Self-motivated individual, persistent and demanding, open-minded, with an entrepreneurial spirit and will to be part of a team

Skills needed for the job

  • Skills: Client oriented, argumentative skills
  • Technical skills (tools): Computer skills, NA, outlook, word
  • Training sessions will be organised regularly to keep you up to date with our tools and processes

Job Type: Temporary, renewable

Salary: £20,000.00/year

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