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7 months ago
DCV Technologies Ltd
Salary: £20,000
Location: Wimbledon
Job type: Permanent
Contact: Jay
Category: Tour Operator Jobs

Operational missions 

  • Managing large amounts of inbound and outbound calls in a timely manner 
  • Maximize both direct and indirect sales, through an optimization of his/her own performance in accordance to his/her objectives (budget) 
  • Ensure the highest level of customer service 
  • Contribute to the overall team productivity and sales development 

Education: minimum A level 

Job experience: At least one year of Call Centre sales with Ski knowledge/specialist, long haul specialist, travel experience.   

Fluent in English 

Valid visa to work in UK. 

Amazing communication skills (especially over the phone) and customer care skills 

Clear and friendly telephone voice 

Ability to work under pressure and meet targets  

Ability to multi-task and manage time effectively 

Self-motivated individual, persistent and demanding, open-minded, with an entrepreneurial spirit and will to be part of a team 
Skills needed for the job 

  • Skills: Client oriented, argumentative skills 
  • Technical skills (tools): Computer skills, NA, outlook, word
  • Training sessions will be organised regularly to keep you up to date with our tools and processes  

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