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16 days ago
Prospects4LeisureTravel
Salary: up to £25k plus comm
Location: London
Job type: Permanent
Contact: Recruitment Team
Category: Reservations Jobs, Retail Travel Jobs, Tour Operator Jobs, Travel Agent Jobs, Travel Consultant Jobs

Travel and Tourism ---Luxury Travel Reservations Consultant

Up to £25k plus bonus, London

Luxury tour operator specialising in selling luxury islands & retreats are looking for a luxury reservation consultant to optimise sales by assessing the client needs and offering a service of excellence.

The responsibilities of the reservation consultant will be answering incoming calls, establishing customer expectations and budgets prior to processing the quote.

  • You will provide packages that are tailor made to suit the individual needs of the clients and travel agents promoting where possible air and ground products.
  • You will ensure that all documentation is accurate before sending to clients.
  • You will also service existing bookings, taking responsibility to resolve problems ensuring issues are followed through and escalated if necessary. 
  • You will share with your team member’s product knowledge on destinations within the Caribbean, Indian Ocean and Middle East Regions.
  • The successful reservation consultant will possess previous reservations experience preferably working within a tour operating environment.
  • You will be trained using a CRS; you will develop a rapport with clients, able to prioritise work load demonstrating good organisational skills.
  • You will be self motivated, with excellent communication skills both oral and written.




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