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4 months ago
Salary: up to £26k plus comm
Location: London
Job type: Permanent
Contact: Recruitment Team
Category: Reservations Jobs

Travel and Tourism Senior Travel Consultant

Established Travel Provider, who are respected throughout the industry for their highly specialised tailor made tours are looking for an experienced travel consultant to join their highly skilled team.You will be joining a close knit team, that will allow you to enjoy the full aspect of working in an exciting tour operator.

  • You will be responsible for taking the initial enquiry, listening to the needs of the customer before drawing up an appropriate itinerary from our client's extensive product.
  • You will convert the enquiry into a booking, and then ensure that all the details of the booking are booked correctly and that this accurate with the details that the ground handlers have.
  • You will ensure that all payments are taken in time and invoiced correctly to the appropriate parties.
  • Prior to departure you will ensure all documentation is issued correctly, and collate this information into packs to be sent out to the customer, alongside itinerary notes.
  • You will also act as a point of contact throughout the customers booking experience, ensuring that all of their questions and queries are answered to their satisfaction.
  • As a company who specialise in many alternative destinations you will have a genuine passion for travel and a love for getting off the beaten track and truly discovering the hidden gems that the world has to offer.
  • You will have good product and destinational knowledge, with the ability to be able to share this effectively with others. You will have an outgoing and professional personality and the ability to communicate at all levels.
  • Knowledge of a CRS system is preferred, but training will be given if necessary.

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