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10 months ago
Travel Trade Recruitment
Salary: Negotiable
Location: London, City
Job type: Permanent
Contact: Regis Banza
Category: Operations Jobs, Product Manager Jobs, Tour Operator Jobs
An exciting opportunity has arisen for a Business Analyst to join a successful online travel company based in the City of London. As a Business Analyst you will be responsible for sourcing, interrogating, analysing and delivering sales and performance data at the deepest level to the UK customer market team. Providing overall analytical support and data relevant to the commercial marketplace to improve business performance and customer satisfaction. This is a pivotal role in providing analysis, commentary and insight on UK market performance and drive forward planning, budgeting/forecasting processes.

*To provide UK customer market unit team with all necessary performance related data and associated analysis and commentary
*Develop and deliver daily/weekly/monthly performance analysis/dashboards and provide insight/commentary into website, product and marketing channel performance
*Work closely with central business intelligence and data warehouse teams to develop tools, data quality and reporting requirements
*Provide in depth analysis on product, destination, funnel and revenues generated and provide insight on website performance and campaign effectiveness
*Collaborate and share best practices with centralised teams, to streamline processes and allow better use of data and accuracy
*Gather feedback and input from customer market unit teams to improve reporting and build requirements for enhancements and future reporting needs
*To act as a contact and support to wider business when performance analysis and/or insight is required and collaborate with marketing, media, supply teams to support overall business goals

*Educated to degree level in business/marketing or similar qualification
*Strong analytical skills and commercial acumen
*Proven previous experience within a performance/business intelligence role
*Planning and analysis experience in an online environment
*In depth understanding on BI and web analytics tools
*Strong reporting and dash boarding skills using various tools
*Action orientated
*Strong team player working across various business units
*A passion for the web and the potential of e-commerce
*Thorough and meticulous with extreme attention to detail
*Financial and commercial acumen with strong analytical skills
*Strong communicator capable of influencing high calibre employees
*In depth and detailed knowledge of BI/web analytics metrics
*Understanding of the online travel sector
*Strong communicator internal / external

The successful candidate will receive a competitive basic salary, with opportunity for personal and professional development, plus other fantastic company benefits!

If you have the relevant skills and experience, please follow the instructions to apply now.

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