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about 1 month ago
BBO Recruitment Ltd.
Salary band: Any
Location: Oxfordshire
Job type: Permanent
Contact: BBO Recruitment Ltd.
Category: Customer Service Jobs
Our client is a luxury travel company and they are looking for someone to join their sales team as a Sales & Customer Service Consultant. The role does include some occasional weekend work on a rota basis. Over a 4 week rota you will work one full weekend, one weekend off, one Saturday off and one Sunday off. Whenever you work a weekend day you then receive a day off in the week instead. The role pays a basic of 18,000 p/a but with your achievable and realistic sales targets your wage will rise to 22,000 with your 4,00 sales bonus. All the sales calls you will be making will be from people calling in and enquiring about packages and also from enquiries from the website. You main duties & responsibilities will be: . Successfully quote for and sell luxury travel products to our clients over the telephone. . Advise clients of the correct payment plan and terms & conditions of their reservation and collect the correct amount of payment at the time of booking. . Ensure that all elements (flight, hotel, transfers, etc) of the holiday are explained, booked and charged correctly to the client at the time of booking. . Accurately amend client's bookings as required by them and to pass the details on to the administration team. . Provide accurate information regarding the source of your sales calls and reservations to the Reservations Manager and Company Directors. . Attend training events, industry functions and fam trips. Some of these are out of the office and some are overseas. . Assist with any questions our clients may have before or after their trip. . Inform the Reservations Manager, Reservations Assistant Manager or a Senior Consultant immediately of any problems that occur in the reservation or customer service arenas. On occasion, you will be required to assist the Administration Team in: . Ensuring that all passengers receive their tickets in a timely manner and that the tickets are correct (in the case of e-ticketing ensuring that the passenger has printed off their e-ticket by checking on our system). . Ensuring that all passengers have paid us on time and that we have paid our suppliers on time. . Assisting the Sales Team with reservation amendments, etc. This is a great opportunity to join a growing company who are based in a brilliant location. They actively encourage interanl growth and want their staff members to be their long term. If this sounds like something that may interest you then please apply now!

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