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about 1 month ago
Salary: £19,250 approx
Location: London, London City, West London, Ealing, Kensington
Job type: Permanent
Contact: Gillian Walker
Category: Reservations Jobs, Retail Travel Jobs, Telesales Jobs, Travel Agent Jobs, Travel Consultant Jobs, Travel Executive Jobs

Job Title: Reservations Assistant

Salary: £19,250 starting basic approx

Location:215 Kensington High Street, London 

Trailfinders is a privately owned, award winning travel company leading the market in tailormade, bespoke holidays.

Tailormade Reservations is a non client facing support department providing essential behind the scenes administration to the front line sales staff by processing all hotel and tour bookings and updating client files accordingly.


  • Prior experience of working in an office environment is preferred
  • The ability to work independently whilst also being a contributing and positive team member
  • High levels of accuracy and concentration and a natural attention to detail
  • The ability to multi task and prioritise whilst working under pressure and to strict deadlines
  • Strong written and spoken English skills
  • A working knowledge of Excel and Word, strong keyboard and PC skills and an aptitude for learning new systems.
  • A sound general knowledge of worldwide geography is advantageous
  • The successful candidate will be a professional and hard working individual who is a fast and keen learner and can demonstrate motivation and initiative.
  • Also vital is a flexible outlook and a willingness to take on new tasks as required.

Duties include:

  • Processing hotel and tour bookings on inhouse systems.
  • Posting out documentation.
  • Data entry
  • Ad hoc administrative duties as required
  • The starting basic salary and paid overtime package is approximately £19,250.  


  • FREE lunch daily
  • FREE season ticket loan for public transpor
  • Eyecare vouchers
  • FREE annual travel insurance
  • Membership @ 'Trailerfinders Sports Club'
  • Discounted travel products
  • Department Chris & Summer parties
  • Annual leave - 4 weeks in the first 2 year & 5 weeks in the 3rd year and each year after

Initially Monday to Friday however in due course a varied 5 day roster pattern is worked which includes weekdays, weekends and bank holidays.

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