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9 months ago
C & M Recruitment
Salary: £17500.00 - £19240.00 per annum + Excellent Compan
Location: Derby, Leicestershire, Burton-on-Trent, Lichfield, Uttoxeter
Job type: Permanent
Contact: Simon Hurst-Grover
Category: Customer Service Jobs, Reservations Jobs, Tour Operator Jobs, Travel Agent Jobs, Travel Consultant Jobs

Travel Consultant

£17,500-£19,240 Dependent on experience

Burton on Trent

Full Time, Permanent position

This is an excellent opportunity to work for a highly successful and well established travel company offering comprehensive training, support and development. A background working within the travel industry is preferred however not essential as long as you have a passion for travel and providing the best customer service possible.

This is an office based role working in a busy environment; therefore, you need to be able to remain calm and professional at all times, whilst delivering excellent customer service.

Responsibilities and Duties

  • Handling incoming calls from clients in a timely and professional manner
  • Building rapport with the client
  • Providing information about travel itineraries and destinations
  • Ensuring a high level of customer service on each and every call
  • Taking bookings over the phone and providing online support

Experience and Skills Required

  • Attention to detail and accuracy as well as ability to multitask
  • Demonstrable passion for travel, a background working within the travel industry is preferred however not essential
  • Well-developed communication skills and a positive, engaging manner
  • Detail oriented and works with a high degree of accuracy
  • Enthusiastic team player
  • Computer literate comfortable working with various systems
  • Strong commitment to excellent customer service


Benefits include 25 days holiday per year in addition to bank holidays

Working 37.5 hours per week, opening hours are on a shift basis between 9-7 Monday to Friday, Saturday 9.30 - 4, Sunday 10-4 - working 3 out of 4 weekends.

The office is commutable by public transport and Free Parking is available


To apply for this excellent Travel Consultant role and join this leading Travel Company please call Simon on, or apply below

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit javascript:void(0);

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