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about 1 month ago

OFFICE: LONDON

If waking up at dawn to the sound of lions roaring, floating across open plains in a hot air balloon or perhaps diving with whale sharks off remote islands fills you with excitement, then joining the Scott Dunn Africa sales team is the perfect choice for you. Creating itineraries like this is just a small highlight of what you can do with Scott Dunn. Areas covered are sub-Saharan Africa including South Africa, Botswana, Zambia, Zimbabwe, Namibia, Mozambique, Tanzania, Kenya, Rwanda, Uganda, Madagascar, Mauritius, and Seychelles.

A sales role with Scott Dunn involves speaking to guests over the phone to discuss their holiday requirements and building the perfect itinerary for their trip. You will be looking after the guest from the initial enquiry to once they have returned home and may be thinking about their next holiday.

The successful candidate will have previous experience of customer service, be sales driven and have first-hand experience of Africa. Our Travel Consultants are specialists in their field so you must have the knowledge and confidence to recommend suitable suggestions for your guests. This role is perfect for someone whose enthusiasm is infectious and who wants to share their ideas and work with some of the most exclusive properties.

Our sales hours are from 8am to 7pm during the week and Travel Consultants are required to work one of three shifts within these hours from Monday to Friday to ensure maximum team coverage is provided for the guests.

Essential requirements

  • Sales driven with a keen eye for numbers
  • Extensive Africa Travel
  • Enthusiastic and polite telephone manner
  • Excellent attention to detail
  • Proven organisational skills
  • Previous experience of delivering high levels of customer service

Benefits

We offer very competitive salaries and a great benefits package including the following:

  • 23 days annual leave plus bank holidays
  • Contributory pension scheme
  • ‘Cycle to work’ scheme
  • Childcare voucher scheme
  • Subsidised private healthcare
  • Company loyalty scheme
  • Scott Dunn travel discounts
  • Travel insurance
  • Familiarisation trips

Please include a cover letter, CV and your travel history with your application.

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