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25 days ago
Salary: Salary Up To £17k
Location: Hull, North Yorkshire, Doncaster, Bradford, Halifax
Job type: Permanent
Contact: Mark Thompson
Category: Business Travel Jobs, Operations Jobs, Travel Consultant Jobs, Travel Executive Jobs

Travel Consultant - Groups/MICE - Salary Up To £17k

We have an immediate opportunity for a Travel Consultant - Groups/MICE to join one of the UK’s leading Travel Management Companies. The purpose of the Travel Consultant - Groups/MICE role is to help ensure the smooth running of the department, with booking support across a range of services including Accommodation, Meeting Rooms, Coaches and Rail travel.

Key Areas of Responsibility of the Travel Consultant - Groups/MICE are:

  • Offer exemplary customer service to clients and suppliers at all times across all methods of communication
  • Maintain a good level of understanding of Groups/MICE booking procedures and systems including Conferma, tRIPS & Gratis
  • Provide guidance to clients based on available information, ensuring adherence to organisational travel policies and best practice.
  • Taking appropriate action where consistent queries are being raised, escalating to appropriate stakeholder
  • Sharing knowledge and information with colleagues.
  • Provide feedback and suggest possible actions to appropriate Team Leaders where challenges are encountered
  • Flexibility to work in all aspects of the role, taking on tasks as dictated by business needs.
  • Show willingness to provide shift cover as and when appropriate

Key Measures of the Travel Consultant - Groups/MICE role are:

  • To ensure all contact is handled efficiently being polite and helpful at all times
  • Ensuring all correspondence is written in a professional manner
  • Ensure issues are dealt with within Agreed timeframes and that the appropriate remedial action is being taken.
  • Maintain accurate records of communication and agreements
  • Systems and processes are being adhered to consistently with minimal errors
  • Ensure accurate invoices are supplied to clients in a timely manner
  • Being aware of the impact of your actions on clients, suppliers, colleagues

This is an excellent opportunity for a candidate with in bounf tour operator expereinced interested in making a move into Business Travel, and join one of the most innovative travel management companies in the UK.

To apply for the Travel Consultant - Groups/MICE role, please click on the link below or call Prospect4Corporate Travel on.

Alternatively apply online via our website javascript:void(0); where you can register your CV, get job alerts and see all of our current vacancies.

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