1457 jobs - 9 added today
254405 registered Jobseekers
Recruiting? Call us on 01772 639042
Email me newest jobs similar to this one
17 days ago
Salary: £20k - 25k per year
Location: London
Job type: Permanent
Contact: Recruitment Team
Category: Customer Service Jobs, Operations Jobs, Tour Operator Jobs

Travel Customer Operations 

Customer Operations Executive required to join the customer service operations team, which deals with all pre departure enquiries and administration. You will be dealing with all amendments, cancellations, special requests and requirements on existing bookings and will be liaising with various departments on a daily basis. The ideal candidate will be confident, organised and very customer service focused with an excellent telephone manner and communication skills.


Travel Customer Operations Executive Job Description   

•             Dealing directly with clients and suppliers in the UK and overseas by telephone, and e-mail regarding:

•             Making amendments to bookings

•             Confirmation of online bookings

•             Client queries

•             Cancellations

•             Taking payments

•             Servicing Requests (e.g. meal requests, wheelchair access)

•             Dealing with emergency situations

•             Directing enquiries to relevant departments

•             Liaising with other departments

             Dealing with fraud

Travel Customer Operations Executive  Skills

  • All applicants must have a minimum of experience in the travel industry in a sales, customer service ticketing or administration role.
  • Knowledge of tour operation, nett fares and ticketing would also be advantageous.
  • Experience of using a GDS
  • Knowledge of a tour operation
  • Understanding of fare rules and ticketing

Here are some similar jobs for you to consider...

29 days ago
only 19 hours until close
Travel Researchers
London City
£15k - £20k
25 days ago
only 3 days until close
25 days ago
only 3 days until close
Tour Leader Support - Customer Service - Cantonese
London, London City, South West London, West London, North West London
£20k - £25k
24 days ago
only 4 days until close
Travel Advisor
South West London
£15k - £20k

Email me newest jobs similar to this one

  Back to the top