Are you an experienced Customer Service Manager, looking for a challenging and exciting opportunity to put your travel, administration and managerial skills to excellent use?! If so, our Birmingham based client is looking for an experienced Customer Service & Administration Manager to join their successful travel team.

Managing a small team of experienced staff, you will mentor and develop your team and oversee the general running of the department. On offer is a competitive basic salary of up to £25k plus excellent benefits, so please contact us today for more information or apply online.

Role of Customer Service & Administration Manager:

• Oversee the running of the Customer Service & Administration department
• Manage and develop a small team of experienced consultants
• Drive operational service, quality and efficiencies 
• Lead by example, ensuring high service levels are delivered and all targets are achieved by the team

Skills required for the role:

• Previous experience gained within travel customer service, administration or after sales
• Previous supervisory/management experience
• Ideally, some GDS experience
• Strong attention to detail
• Excellent communication and leadership skills

If you’re interested in learning more about this Customer Service & Administration Manager opportunity, please contact Succeed Recruitment Solutions or press the apply online button now!

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