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about 1 year ago
Succeed Recruitment Solutions
Salary: Up to £25,000 plus excellent benefits
Location: Birmingham
Job type: Permanent
Contact: Succeed Recruitment Solutions
Category: Customer Service Jobs

Are you an experienced Customer Service Manager, looking for a challenging and exciting opportunity to put your travel, administration and managerial skills to excellent use?! If so, our Birmingham based client is looking for an experienced Customer Service & Administration Manager to join their successful travel team.

Managing a small team of experienced staff, you will mentor and develop your team and oversee the general running of the department. On offer is a competitive basic salary of up to £25k plus excellent benefits, so please contact us today for more information or apply online.

Role of Customer Service & Administration Manager:

  • Oversee the running of the Customer Service & Administration department
  • Manage and develop a small team of experienced consultants
  • Drive operational service, quality and efficiencies 
  • Lead by example, ensuring high service levels are delivered and all targets are achieved by the team

Skills required for the role:

  • Previous experience gained within travel customer service, administration or after sales
  • Previous supervisory/management experience
  • Ideally, some GDS experience
  • Strong attention to detail
  • Excellent communication and leadership skills

If you’re interested in learning more about this Customer Service & Administration Manager opportunity, please contact Succeed Recruitment Solutions or press the apply online button now!

Succeed Recruitment Solutions – for the best Travel jobs, Multi-lingual jobs, Airline jobs and Contact Centre jobs.

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