Travel Customer Services Advisor
We are looking for a customer service advisor to join the customer service team, which deals with all pre departure enquiries and administration. You will be dealing with all amendments, cancellations, special requests and requirements on existing bookings and will be liaising with various departments on a daily basis. The ideal candidate will be confident, organised and very customer service focused with an excellent telephone manner and communication skills.
All applicants must have a minimum of 1-2 years experience in the travel industry in a sales, customer service ticketing or administration role. Knowledge of tour operation, nett fares and ticketing would also be advantageous.
Dealing directly with clients and suppliers in the UK and overseas by telephone, fax and e-mail regarding: