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21 days ago
Travel Futures
Salary: £15 - £17k
Location: Chesterfield, South Yorkshire, Doncaster, Sheffield, Rotherham
Job type: Permanent
Contact: The Travel Recruitment Experts
Category: Admin Jobs, Customer Service Jobs, Graduate Travel Jobs, Travel Agent Jobs, Travel Consultant Jobs

Travel Customer Service Assistant – Sheffield – Up to £17k

 

A Travel Customer Service Assistant is required by one of the UK’s best online travel operators, who are renowned for creating and selling amazing travel experiences, and are ranked as the UK’s top travel agent.  Having secured external investment, our client, is looking for a Travel Customer Service Assistant to join its growth and be responsible for dealing with client and supplier enquiries post sale.

 

As Travel Customer Service Assistant you will:

 

  • Provide excellent customer service at all times
  • Answer incoming phone calls dealing with pre-departure enquiries
  • Deal with changes and amendments requested by customers
  • Inform customers of any erratas to customer bookings
  • Ensure that customer information is correct
  • Deal with any necessary Administration

 

The successful Travel Customer Service Assistant will be bright and enthusiastic with a willingness to learn and develop a career in the travel industry.  As Customer Service Assistant you will have experience in a customer-focused environment with excellent communication skills and a strong telephone manner.  The Travel Customer Service Assistant will be able to use their own initiative, be a team player, be able to resolve problems and enjoy dealing with people.

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