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about 1 month ago
DCV Technologies Ltd
Salary: 22000
Location: Maidenhead, Amersham, Pinner
Job type: Permanent
Contact: Jason
Category: Tour Operator Jobs, Travel Consultant Jobs

Travel Customer Service & Sales Consultant

Objectives of the Position: Our Customer Sales Department plays a vital role as a first contact for our clients and the bridge between our many partners, you will be the representing Our Clients brand in delivering the highest levels of customer service, providing of information and the conversion of sales to our direct clients and agents.

Competencies Required: 

  • Extensive experience within a reservations department of a luxury travel provider, either within a travel agency or tour operator 
  • Outstanding communication and customer service skills 
  • Commercial acumen and capable of driving ‘best in class’ customer service 
  • Comprehensive knowledge of cruising and escorted touring products 
  • Working knowledge of basic MS Office programs such as Outlook, Word, Excel, etc. 
  • Able to work as part of a team contributing across all parts of the company to build and manage relationships both internally and with customers 
  • Strives to improve personal and business performance 
  • A high level of accuracy and detail orientated
  • Driven by success, results orientated 
  • Proven ability to effectively multi-task and prioritise 
  • Be able to organise and plan time efficiently 
  • Comfortable working in a fast paced environment 
  • Ability to adapt to change. 

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