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5 months ago
DCV Technologies Ltd
Salary: £25,000 to £30,000
Location: Oxfordshire
Job type: Permanent
Contact: Anna
Category: Travel Consultant Jobs

A company specialising in tailor-made holidays have a fantastic opportunity for a Travel Designer.

PURPOSE OF ROLE

• To create, sell and deliver a high standard of enjoyable, original and responsible journeys, tours and holidays that fit in with the company’s ethos and provide a good gross profit margin.

KEY ACCOUNTABILITIES – KPIs

• Profitable sales of tailor-made tours

• Timely response to enquiries

• Client satisfaction

KEY DELIVERABLIES / RESPONSIBILITIES

Duties to include but are not limited to;

• Coordination of enquiries and sales for designated destination(s)

• Research and development of travel product for destinations as required

• Designing and costing tailor made journeys for designated destinations

• Creating client proposals for tailor-made and small group tours

• Achieving key profitability targets when costing and selling journeys

• Communicating with agents in destinations (as required) regarding enquiries and client bookings

• Managing and corresponding with clients from enquiry until return

• Assisting Directors and Senior Travel Designers to manage workload

• Screening telephone calls and handling initial enquiries

• Updating and analysing CRM database with client information

• Flight research and reservations

• Updating and sending booking, pre-departure, in country and post trip materials

• Representing the company at exhibitions and events

• Monitoring and reporting market and competitor activities in our destinations

• Contributing to website, social media and newsletters

• Contributing to marketing planning for selected destinations

• Assisting in the smooth running of the companies office including assisting with the development of sales and marketing procedures and systems e.g. Itinerary template design

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