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6 months ago
New Frontiers
Salary: £23k - 28k per year + Benefits
Location: London
Job type: Permanent
Contact: Confidential 1
Category: Language Jobs, Office Jobs, Operations Jobs, Tour Operator Jobs

With the continued development and success of our client, a leading Incoming tour operator, they are now looking to recruit a dedicated and focused TRAVEL Group Sales Executive to be accountable and responsible for dealing with all group enquiries from their customers.  You will use your personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles and represent the company at trade shows.

As a Group Sales Executive you will undertake an array of tasks & responsibilities:

  • Accountable and responsible for dealing with all group enquiries from customers
  • Understanding customer’s requirements by qualifying the enquiries by asking smart questions
  • Provide suggestions for the itinerary in terms of hotels, services and logistics
  • Log the enquiry in the ‘Enquiry Centre’ & ‘Tourplan’ and forward it to the Placing Team to book and negotiate accommodation and services based on the requirements & budgets
  • Confirming accommodation & service
  • Use ‘Tourplan’ to conduct all admin work supporting the enquiries (e.g. sending hotel options/confirmations, customer options/quotes)
  • Ensuring that all customer/supplier deadlines are met

Group Sales Executive Skill attributes:

Essential Skills

  • Fluency in written and oral English.
  • Numerate, strong attention to detail and high levels of accuracy.
  • Excellent customer service skills with an approach that consistently seeks to go above and beyond.
  • An empathetic ability to listen and thereafter communicate effectively and articulately.
  • Extremely organised with an unflappable approach that can successfully multi-task
  • Has the approach of a self-starter that takes real pride in their work while still enjoying and recognising the importance of being part of a team.
  • A positive outlook with a flexible approach that actively seeks out solutions.
  • A quick learner of new operating systems & proficient at MS Office

Desired Skills

  • Strong negotiation skills and sound commercial acumen
  • Previous experience of working in the travel/hotel industry with working knowledge of the UK & Ireland a huge advantage
  • Knowledge of ‘Tourplan’ software
  • Professional fluency in an additional European Language (German is preferable)

For a fully confidential Application on this Group Sales Executive Role please apply ASAP.  

Please note, by applying to this job vacancy, you agree that New Frontiers Recruitment may hold your personal details on our secure database for the sole purpose of helping you with future employment

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