Travel Industry – Japan Travel Specialist, £22.5K – plus comm, Oxfordshire
A leading UK Luxury Specialist are looking for someone who has a love and affinity with the Land of the Rising Sun to join their knowledgeable and passionate Far East Team as a Japan Specialist. This is a rare and unique opportunity to work for an industry leading company, promoting a destination that you are inspired about. As a Travel Specialist you will be responsible for the creation and conversion to sale of high quality tailor-made itineraries for clients to Japan. You will be ultimately responsible for planning, selling and the implementation of itineraries, making the most of every single genuine 'sales enquiry' received, differentiating between good and bad leads so that you may maximise revenue, whilst ensuring the product sold - and the supporting information provided - is as perfect as it possibly can be. You will achieve levels of client service at all stages of the process that will serve to 'stun' clients and engender repeat business, and take responsibility for the actual travel of the client, ensuring all arrangements go to plan, the client returns delighted. You will interacting with our clients mostly over the telephone - with some face to face meetings either in the office or at PR events, and keep in touch with product developments in your region, ensuring that you remain a true country specialist with up-to-date commercial knowledge and understanding of hotels/excursions/flights/infrastructure, demonstrating a total commitment to customer service. You will ideally be degree educated, and have an in depth knowledge of Japan, being a motivated and committed individual with a desire to work to the highest of standards, with a cheerful, outgoing and confident personality and a high level of initiative who understands the importance of customer service. You will need excellent communication skills, and the ability to work to tight deadlines. Travel Industry experience is not essential.