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2 months ago
Prospects4LeisureTravel
Salary: £18k - 20k per year
Location: London
Job type: Permanent
Contact: Recruitment Team
Category: Operations Jobs, Tour Operator Jobs, Travel Agent Jobs, Travel Consultant Jobs, Travel Executive Jobs

Travel Operations Consultant 

Our client one of the leading Inbound Tour Operators specialising in Great Britain and Ireland is looking for a Travel operations Consultant. There customers are based throughout Europe with the majority in German and French speaking countries.

Responsibilities:

  • Be required to oversee the operations of our groups and ensure that clients’ expectations and Requirements are more than met
  • Be responsible for ensuring that all services are correctly booked from the time that a booking is confirmed
  • Ensure that requested amendments are confirmed within company deadlines and that the client is Constantly updated on the status of the group
  • Be responsible for inserting accurate costing information
  • Issue the proper documentation (e.g. confirmations, vouchers and general information) on time
  • Be responsible for ensuring that payment for bookings is collected in accordance with company requirements

 Your profile:

  • Friendly and very customer orientated
  • Highly accurate
  • Able to work to tight deadlines
  • You thrive in a busy environment
  • Fluent in German and English, both written and spoken

Requirements:

  • Destination knowledge (Great Britain and Ireland)
  • A great team spirit
  • Relevant education in tourism or business administration (e.g. apprenticeship or studies)
  • Experience in group or coach travel (e.g. work placements)
  • A positive attitude

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