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about 1 month ago

Travel Operations Consultant - up to £20k - London

Our client one of the leading Inbound Tour Operators specialising in Great Britain and Ireland is looking for a Travel operations Consultant. There customers are based throughout Europe with the majority in German and French speaking countries.

Responsibilities:

  • Be required to oversee the operations of our groups and ensure that clients’ expectations and Requirements are more than met
  • Be responsible for ensuring that all services are correctly booked from the time that a booking is confirmed
  • Ensure that requested amendments are confirmed within company deadlines and that the client is Constantly updated on the status of the group
  • Be responsible for inserting accurate costing information
  • Issue the proper documentation (e.g. confirmations, vouchers and general information) on time
  • Be responsible for ensuring that payment for bookings is collected in accordance with company requirements

 Your profile:

  • Friendly and very customer orientated
  • Highly accurate
  • Able to work to tight deadlines
  • You thrive in a busy environment
  • Fluent in German and English, both written and spoken

Requirements:

  • Destination knowledge (Great Britain and Ireland)
  • A great team spirit
  • Relevant education in tourism or business administration (e.g. apprenticeship or studies)
  • Experience in group or coach travel (e.g. work placements)
  • A positive attitude

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