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16 days ago
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Travel Operations Executives


Platinum Travel Recruitment
Salary: £20k-£22k + excellent bonus + generous benefits
Location: London
Job type: Permanent
Contact: Platinum Travel Recruitment Ltd
Category: Operations Jobs
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This travel company is an award winning, dynamic and forward thinking travel organisation that offers the finest tours across the globe for travellers. Due to remarkable growth, now seeking several Travel Operations Executives to join its team.

Our clients multi-award-winning portfolio ranges from luxury hotels and boutique river cruises, to independent holiday packages and a variety of guided travel experiences. This exciting opportunity is ideal for a travel professional with operations, sales support or administration experience seeking career progression and something a little different.

Your career begins here, duties include:

  • Responsible for the smooth running and operation of tours whilst maintaining a superior standard of customer service
  • Welcoming and checking in guests
  • Ensuring fast and efficient boarding process with a focus on customer service.
  • Liaising with partners, suppliers and tour guides to make sure that every aspect of the tour is booked and confirmed and development of relationships with suppliers, agents, guides and guests
  • Assisting with researching information on tours.
  • Upselling additional travel products to guests and assisting with training tour guides.
  • Participate in on-going learning and development activities
  • Taking initiative for coming up with new ideas and changes to current processes

Essential Requirements 

  • Operations, sales support or customer service experience within the travel or leisure industry is essential
  • Fluency in English, both verbal and written
  • Meticulous attention to detail
  • Additional languages are a plus
  • Knowledge of London and attractions will be an advantage but is not a requirement

Benefits:

  • Generous bonus
  • Pension
  • Winter clothes allowance
  • Travel perks
  • Career growth
  • Varied job role
  • BUPA Private Medical cover
  • Eye Tests for VDU Users
  • Cycle to Work Scheme
  • Free Flu Jabs
  • Free exercise sessions
  • Free counselling Sessions
  • Birthday Afternoon Tea
  • Company Summer BBQ & Christmas Party
  • Children’s Christmas Party for employees with families
  • Long Service Awards
  • Parental Gift Payment for new parents
  • Season Ticket Loan
  • Plus many more perks

Give your travel career a boost and apply today! Please note only suitable candidates from a travel or hotel background will be considered for this role.

This travel company is an award winning, dynamic and forward thinking travel organisation that offers the finest tours across the globe for travellers. Due to remarkable growth, now seeking several Travel Operations Executives to join its team.

Our clients multi-award-winning portfolio ranges from luxury hotels and boutique river cruises, to independent holiday packages and a variety of guided travel experiences. This exciting opportunity is ideal for a travel professional with operations, sales support or administration experience seeking career progression and something a little different.

Your career begins here, duties include:

  • Responsible for the smooth running and operation of tours whilst maintaining a superior standard of customer service
  • Welcoming and checking in guests
  • Ensuring fast and efficient boarding process with a focus on customer service.
  • Liaising with partners, suppliers and tour guides to make sure that every aspect of the tour is booked and confirmed and development of relationships with suppliers, agents, guides and guests
  • Assisting with researching information on tours.
  • Upselling additional travel products to guests and assisting with training tour guides.
  • Participate in on-going learning and development activities
  • Taking initiative for coming up with new ideas and changes to current processes

Essential Requirements 

  • Operations, sales support or customer service experience within the travel or leisure industry is essential
  • Fluency in English, both verbal and written
  • Meticulous attention to detail
  • Additional languages are a plus
  • Knowledge of London and attractions will be an advantage but is not a requirement

Benefits:

  • Generous bonus
  • Pension
  • Winter clothes allowance
  • Travel perks
  • Career growth
  • Varied job role
  • BUPA Private Medical cover
  • Eye Tests for VDU Users
  • Cycle to Work Scheme
  • Free Flu Jabs
  • Free exercise sessions
  • Free counselling Sessions
  • Birthday Afternoon Tea
  • Company Summer BBQ & Christmas Party
  • Children’s Christmas Party for employees with families
  • Long Service Awards
  • Parental Gift Payment for new parents
  • Season Ticket Loan
  • Plus many more perks

Give your travel career a boost and apply today! Please note only suitable candidates from a travel or hotel background will be considered for this role.


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