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16 days ago
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Travel Reservation Agent


DCV Technologies Ltd
Salary: £18,000
Location: Acton
Job type: Permanent
Contact: Jay
Category: Tour Operator Jobs
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FIT Reservations Agent 

  • To work closely with the supervisor in order to develop and grow incoming FIT bookings
  • Quote & Operate FIT bookings in a successful, profitable and professional manner. 

Job Specification:  

  • Process all incoming FIT reservations (book accommodation, transfers, attractions and any other services)
  • To Maintain good relations with all clients and suppliers at all times 
  • To Respond to requests from clients accurately and in a timely manner 
  • Ensure the smooth operations of all FIT bookings (i.e. booking all services, issuing travel documents)
  • Produce weekly reports for supervisor
  • Managing close-outs for all online operators 
  • General administrative duties 

 
Requirements: 

  • Solid working knowledge of Microsoft Word, Excel, Outlook and the Internet
  • Exceptional customer service and result driven 
  • Ability to work under pressure 
  • Highly accurate with an excellent attention to detail
  • Fluency in English 
  • Ability to make decisions and to work on own initiative 

 

FIT Reservations Agent 

  • To work closely with the supervisor in order to develop and grow incoming FIT bookings
  • Quote & Operate FIT bookings in a successful, profitable and professional manner. 

Job Specification:  

  • Process all incoming FIT reservations (book accommodation, transfers, attractions and any other services)
  • To Maintain good relations with all clients and suppliers at all times 
  • To Respond to requests from clients accurately and in a timely manner 
  • Ensure the smooth operations of all FIT bookings (i.e. booking all services, issuing travel documents)
  • Produce weekly reports for supervisor
  • Managing close-outs for all online operators 
  • General administrative duties 

 
Requirements: 

  • Solid working knowledge of Microsoft Word, Excel, Outlook and the Internet
  • Exceptional customer service and result driven 
  • Ability to work under pressure 
  • Highly accurate with an excellent attention to detail
  • Fluency in English 
  • Ability to make decisions and to work on own initiative 

 


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