7971 jobs - 1063 added today
241535 registered Jobseekers
Recruiting? Call us on 01772 639042
Email me newest jobs similar to this one
about 1 month ago
Prospects4LeisureTravel
Salary: £16k - 18k per year + Bonus
Location: Hampshire, Portsmouth, Southampton
Job type: Permanent
Contact: Recruitment Team
Category: Tour Operator Jobs, Travel Agent Jobs, Travel Consultant Jobs, Travel Executive Jobs

Italian Speaking Travel Reservations Agent – Southampton - £18k + bonus

The Travel Reservations role is key to driving sales as the front face of our direct sales to guests. The team build strong relationships with our Italian guests on the phones and consistently exceed their expectations by delivering an exceptional customer experience on each call to help them get booked on a cruise.

Our Travel Reservations Team enjoy a varied role and take in-bound calls to assist our guests and travel agents to book our cruises and match their individual requirements to book the right holiday for them.  A background in sales would be an asset in this role or previous experience in a call centre. In return we offer a competitive salary.

Responsibilities:

• To achieve and exceed business goals and objectives by converting enquiries from both Travel Agents and Direct Guests

• Match individual customers’ needs to the right holiday for them

• Resolve Travel Agent and Guest queries promptly via incoming calls

• Respond to all incoming email, faxes and written correspondence in a timely manner

• Up-selling on stateroom accommodation

• Deliver an exceptional level of Customer Service at all times

Candidates must have:

• Excellent communication skills, strong attention to detail, able to work as part of a team and keep calm under pressure. 

• Exceptional customer service skills

• Fluent Italian speaking ability and fluency in English too (written and spoken).

• Strong computer literacy skills and office based experience

• UK Working Visa or an EU National Passport in order to apply for this role

Here are some similar jobs for you to consider...


27 days ago
only 15 hours until close
Travel Consultant
South East, East Sussex, Hampshire, Surrey, Brighton
£20k - £25k
12 days ago
only 16 days until close
German Speaking Cruise Reservation Agent
Portsmouth, Southampton
£15k - £20k
5 days ago
only 16 days until close
4 days ago
only 24 days until close

Email me newest jobs similar to this one

  Back to the top