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10 months ago
C & M Recruitment
Salary: £15508 - £17000 per annum + Excellent company bene
Location: Warrington
Job type: Permanent
Contact: Sunny Kersyte
Category: Call Centre Jobs, Telesales Jobs, Travel Agent Jobs, Travel Consultant Jobs

Travel Sales & Customer Service Agent
£17,000 Plus Uncapped Monthly Commission

Excellent Company & Travel Benefits including Travel Discounts & Incentives
This is an exciting opportunity if you have travel industry experience or have a passion for travel with a proven sales and customer service record and are looking to establish a career in the travel industry!
A very well established and highly successful travel company are looking for Travel Sales & Customer Service Agents who are enthusiastic about travel, providing the best customer service possible with the ability to build rapport and sell travel products.
In return you will receive:
A competitive salary plus uncapped monthly commission
Onsite free car parking
Free Travel Insurance
Excellent travel industry discounts including flights, hotels, international rail & cruises
25 days annual leave rising to 29 days depending on length of service, plus 2 days charity leave
Company contributed pension
Private medical health care

Key role responsibilities:

  • Answer inbound calls from customers who want to book travel adding value where possible
  • Offer exceptional customer service, which exceeds all customers expectations
  • Meet and exceed individual and team KPI's
  • Promote travel opportunities through the use of personal travel experiences and training
  • Attend initial multi skilling training and ongoing training sessions to improve product knowledge and system ability

Key personal capabilities:

  • Proven ability of delivering excellent customer service
  • Passionate and interested in travel - previous travel industry experience an advantage although all training will be provided
  • Excellent telephone manner and proven ability to build rapport with customers with the ability to sell
  • Excellent attention to detail
  • Proven ability to meet and exceed multiple targets through individual performance
  • Ambitious, motivated and driven to succeed
  • A strong team player who enjoys a challenge, and able to work under own initiative
  • Basic level of computer literacy required

Hours: (please do not apply if you cannot commit to the hours below)
Working 37.5 hours a week on a 7 day roster Monday-Sunday with varied shift patterns between the hours of 8:30am-9pm.
Please note this role requires a start date for a 6 week training course beginning 12th February 2018. No holidays are allowed during the training course. Do not apply if you cannot start on this date.

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit javascript:void(0);

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