8 months ago
Do you have previous travel experience with a passion for anything Travel? I am seeking an experienced Travel Consultant to join a reputable, Travel company based in Hampshire.
My client has a number of branches across the UK and is offering a fantastic opportunity for an experienced travel sales consultant to join their team. In this role you will maximise sales, turnover and profitability of the products by providing a high quality service, specialist knowledge and salesmanship for all enquiries.
If you have good Travel experience, we want to hear from you!!!
*Proactively match customer requests to our extensive range of products, maximising all sales opportunities whilst providing a perfect holiday experience.
*Consistently achieve individual monthly sales targets as well as contribute to the overall achievement of the store targets.
*Ensure your product knowledge is up-to-date and share this with colleagues.
*Proactively sell ancillary products e.g. travel insurance, transfers
*Act as an ambassador to the company. Ensure all customers are greeted and responded to appropriately
*Ensure excellent customer service is provided to all customers at all times
*Effectively handle customer complaints to minimise customer dissatisfaction and encourage repeat business
*Work collaboratively with colleagues to ensure each team member is provided the opportunity to develop and maximize their potential
*Provide feedback on success of promotional activities
*Attend, participate in and contribute positively towards team meetings/briefings
*Recommend constructive improvements to system or working practices
*Previous travel industry experience - ideally in tailor-made long haul
*Proven record of meeting and exceeding sales targets
*GDS experience an advantage, but full training will be given
*Good IT skills and experience of using Microsoft Word, Excel and Outlook
*Strong communication skills with the ability to provide service to our customers through varied methodology - i.e. face to face, by telephone and by