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10 months ago
Salary: £23k - 26k per year
Location: London
Job type: Permanent
Contact: Recruitment Team
Category: Tour Operator Jobs, Travel Agent Jobs, Travel Consultant Jobs, Travel Executive Jobs

Latin America Travel Sales Consultant 

Working for one of the most respected travel companies in the UK as a Latin America Travel Sales Consultant you will have extensive destination and product knowledge and will be working closely with the product manager.

Job Description

  • Have a full understanding of the brochure, its contents and booking conditions.
  • Answer the telephone in a timely and efficient manner, taking necessary action to ensure that each call is dealt with in the most appropriate way.
  • Handle telephone enquiries for their own product, either answered directly by them, or transferred to them by colleagues.
  • Taking enquiry calls and written enquiries from direct clients and travel agents.
  • Fully research all itineraries, from the information/costings held on our in house FIT system or on file, Galileo for flight information, manuals and guides where necessary. Consult with our ground handlers before a quotation finally becomes a booking. Consultant must ensure that client is advised of likely timescale for this process.
  • Meet with clients who come in to the office to discuss their requirements for brochure tours or FITs.
  • Follow up quotes given to clients/agents to ensure that maximum number of quotes are converted to bookings.
  • Once a booking is 'confirmed', ensure that the booking is made correctly as per their original quotation and acceptance by the client/agent. Any changes to be immediately notified to client/agent.
  • Send all relevant requests to our booking agent or property (varies by product) to instigate the bookings for each segment of any tailor made section of their holiday. Follow up any waitlisted or on request section and to make sure the clients is made aware of the status of their booking.
  • Advise clients of any visa and insurance requirements.
  • Process any cancellations, generate cancellation invoice and arrange refund if appropriate.
  • Sell other products from time to time depending the marketing, promotions and product development of the company.
  • Achieve sales in line with other consultants of the same grade on their product and regularly meet the monthly sales target.
  • Your role will also include: Brochure tours, Tailor made itineraries & Special tours

This is an excellent opportunity for someone with extensive travel knowledge to join an expanding company

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