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8 months ago
Salary: £15k - 16k per year + OTE £21k + bonus
Location: West Sussex
Job type: Permanent
Contact: Recruitment Team
Category: Tour Operator Jobs

Travel Sales Exeutive 

A fantastic opportunity to join the UK's leading independant specialist tour operator as a Travel Sales Executive, you will be a dynamic sales professional with proven sales ability. Ideally with at least 2 years travel sales experience.

Key Tasks and Objectives:

  • Selling upmarket/luxury holidays to Bermuda, Barbados, Croatia, Cyprus, Egypt, France, Greece, Italy, Malta, Morocco, Portugal, Spain and Turkey.
  • Creating bespoke/tailor-made packages for travel agents and direct customers, using state of the art packaging system.
  • Achieving and exceeding company, team and individual objectives relating to sales targets, productivity, product knowledge and attendance/punctuality.
  • Building and maintaining great relationships with travel agents, direct customers and industry partners.
  • Effectively and efficiently deal with any administrational queries.
  • Maintain accurate information on the company’s products, commercial campaigns and ancillary services.
  • To exceed the customers expectations and go the extra mile wherever possible.
  • Attend educational trips when required to experience the product first hand, feeding back product knowledge to colleagues.

Key Accountability and Performance Indicators:

  • Achieve sales targets as outlined by the company.
  • Achieve an average conversion rate of 17%.
  • Achieve a department call abandonment rate of less than 5% on a daily basis.
  • Achieve an average wait time of no more than 30 seconds on a daily basis.
  • To answer an average of 35 calls per day.
  • All requests for new bookings confirmed within 24 hours.

Skills and Knowledge:

  • Must have at least 2 year’s experience in an independent travel agency and/or a tour operation (or similar selling environment).
  • Educated to good GCSE level (Math’s and English essential).
  • Must have strong computer, CRS and administration skills.
  • Must be a dynamic sales professional with proven sales ability.
  • Must be self-driven and results oriented with a positive outlook.
  • Must have excellent communication and customer service skills.
  • Must have excellent attention to detail.
  • The ability to negotiate prices and availability with suppliers.
  • Must be able to work on own initiative and as part of a team.


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