Travel Sales Exeutive - Sussex - £21k OTE + bonus

A fantastic opportunity to join the UK's leading independant specialist tour operator as a Travel Sales Executive, you will be a dynamic sales professional with proven sales ability. Ideally with at least 2 years travel sales experience.

Key Tasks and Objectives:

• Selling upmarket/luxury holidays to Bermuda, Barbados, Croatia, Cyprus, Egypt, France, Greece, Italy, Malta, Morocco, Portugal, Spain and Turkey.

• Creating bespoke/tailor-made packages for travel agents and direct customers, using state of the art packaging system.

• Achieving and exceeding company, team and individual objectives relating to sales targets, productivity, product knowledge and attendance/punctuality.

• Building and maintaining great relationships with travel agents, direct customers and industry partners.

• Effectively and efficiently deal with any administrational queries.

• Maintain accurate information on the company’s products, commercial campaigns and ancillary services.

• To exceed the customers expectations and go the extra mile wherever possible.

• Attend educational trips when required to experience the product first hand, feeding back product knowledge to colleagues.

Key Accountability and Performance Indicators:

• Achieve sales targets as outlined by the company.

• Achieve an average conversion rate of 17%.

• Achieve a department call abandonment rate of less than 5% on a daily basis.

• Achieve an average wait time of no more than 30 seconds on a daily basis.

• To answer an average of 35 calls per day.

• All requests for new bookings confirmed within 24 hours.

Skills and Knowledge:

• Must have at least 2 year’s experience in an independent travel agency and/or a tour operation (or similar selling environment).

• Educated to good GCSE level (Math’s and English essential).

• Must have strong computer, CRS and administration skills.

• Must be a dynamic sales professional with proven sales ability.

• Must be self-driven and results oriented with a positive outlook.

• Must have excellent communication and customer service skills.

• Must have excellent attention to detail.

• The ability to negotiate prices and availability with suppliers.

• Must be able to work on own initiative and as part of a team.