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about 1 month ago
Platinum Travel Recruitment
Salary: £23k + bonus + generous benefits
Location: London, London City, North West London, South West London, West London
Job type: Permanent
Contact: Platinum Travel Recruitment
Category: Admin Jobs, Customer Service Jobs, Operations Jobs, Tour Operator Jobs, Travel Agent Jobs

A great opportunity has arisen to join our client’s busy Sales Support team based in their high spec London office. Our client is a successful, dynamic and forward thinking travel company that offer various travel types across Canada and America.

This exciting Travel Sales Support position is ideal for a travel professional with ticketing, sales support, operations, adcustomer service or administrative experience within the travel industry seeking career progression and generous benefits.

Your career begins here:

  • The role involves working closely with the sales team as well as liaising with suppliers daily
  • Ticketing, Issuing / Reissuing / Refund tickets in Galileo – Cross training provided on CRS / GDS flight systems
  • Run and manage reports to ensure quality control
  • Issuing clients documentation i.e., car vouchers, transfers, excursions, cruises etc.
  • Process all on request booking components and manage ground queues
  • Manage allocation & bookings – ensuring confirmations are received within the set turnaround time and checking that all details are accurate
  • Maintaining and developing strong working relationships with suppliers
  • Ensuring any special requirements are booked for passengers

Skills / Experience / Requirements:

  • General working knowledge of Galileo or any other CRS / GDS flight system
  • Experience in sales support, operations, ticketing, customer service or administration within the travel industry is essential
  • A strong work ethic and willingness to go above and beyond
  • Excellent attention to detail


  • Full Training on CRS / CRS flight systems for the right candidate
  • Travel perks
  • Bonus
  • On-going training
  • State of the art offices
  • FAM trips
  • Varied and exciting job role
  • Pension
  • Career progression
  • Be part of a forward thinking and dynamic tour operator where you will be rewarded for your hard work.



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