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10 months ago
C & M Recruitment
Salary: £20000.00 - £24000.00 per annum + Bonus, Benefits
Location: West Midlands, Kidderminster, Coventry, Birmingham, Wolverhampton
Job type: Permanent
Contact: Simon Hurst-Grover
Category: Call Centre Jobs, Operations Jobs, Travel Manager Jobs

Travel Sales Team Leader
£20-24k plus up to 10% Salary Bonus
Birmingham area

An exciting opportunity has arisen working for a highly successful and established travel company with impressive growth plans who are the UK's leading travel company in their sector.

They are looking for an enthusiastic, energetic and motivated individual who has experience managing a travel team, ideally in a call centre environment however call centre experience is preferred and not essential.

You will be managing a small team of office and home based staff and your responsibilities will include:

  • Deliver sales targets through effective management of the team
  • Lead by example in maintaining a positive and motivational manner
  • Perform check's on team members work, providing feedback, coach and ongoing support
  • Conduct performance reviews in line with KPI's
  • Work closely with other team leaders to share best practice

Experience required:

  • Experience managing and motivating a team with a practical understanding of people management skills
  • Experience of setting targets and measuring performance within a KPI, customer-focussed environment
  • Ability to communicate confidently with colleagues, 3rd parties and members of the senior management team
  • Ability to analyse information and make sound decisions based on that information
  • Ability to work calmly and effectively to meet deadlines
  • Background working within the Travel Industry would be highly preferred

This is a Permanent, Full Time role.

You will be working on a rota basis between the hours of 8:30am-7pm Monday to Saturday working 37.5 hours a week. You will generally work 2 out of 4 weekends.

To apply for this excellent Travel Sales Team Leader role and join this leading Travel Company call Simon on, or apply below

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit javascript:void(0);

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