Travel Team Leader, Wembley, Salary to £30k plus commission
This online specialist for tailor-made holidays, long-haul flights and a key partner to many major airlines is seeking experienced Travel Sales Manager to lead the team. We are seeking a target driven manager with some worldwide travel knowledge and great customer service skills to lead by example. They are based in Wembley and offer a competitive salary up to £30k plus commission.
Travel Team Leader Responsibilities
Manage, mentor and motivate the UK & India team
Help the reservation team maximise every sales opportunity
Maintaining the highest levels of service and quality within a customer focused environment
Manage the customer service department & deal with customer complaints
Accountability for team performance, including coaching and development of team members
Monitor and report on budgets, revenue and bookings.
Ensure the team are generating incremental revenues from existing clients by up-selling additional advertising opportunities
To ensure all revenue and KPIs are met
Monitor competitor activity and travel industry changes
Identify and attend client specific exhibitions and other promotional & networking events
Travel Team Leader Requirements
Proficiency in a GDS - Worldspan & Amadeus
Must have experience in management within the travel industry
Excellent Communication Skills & customer service skills and experience managing in telephone sales environment
A positive and enthusiastic approach and the willingness to be hands on
Highly organised and ability to manage multiple tasks and/or projects concurrently
Proficiency in English; knowledge of additional languages is an advantage
Professional telephone manner
Strong PC skills
If you are keen to be considered for this opportunity please apply online or . Please callif you have any questions.
Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.