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about 1 month ago
Travel Futures
Salary: £18500
Location: Central/West End, East London, North London, South East London, West London
Job type: Permanent
Contact: Travel Recruitment Experts
Category: Customer Service Jobs, Graduate Travel Jobs, Reservations Jobs, Tour Operator Jobs, Travel Agent Jobs

Travel Trade Reservations Consultant- £18,500- Central London

 

Travel Trade Reservations Consultant is required by a market leading ticketing company that specialises in the sale of tickets to various venues. As a Travel Trade Reservations Consultant you will deliver the highest standards of customer service in the selling and processing of bookings for theatre tickets and ancillary services. You will be part of a dynamic team in a great Central London location.

 

As a Travel Trade Reservations Consultant, you will maintain and develop relationships with our Trade Partners, also understand the business requirements of each individual Trade partners and anticipate their requests and requirements. You will also participate in telesales campaigns to deliver new bookings and increase our databases. Furthermore, you will have a desire to deliver the best service to our customers with your excellent communication skills, by offering after-sale assistance and promptly replying to queries. Product knowledge and expertise are a very important factor for this role but also a natural commercial acumen.

 

As a Travel Trade Reservations Consultant, your daily responsibilities will include:

  • Maintaining a portfolio of clients through pro-active account activity
  • Processing bookings at the correct buy rates and (contracted) sell rates
  • Concerting sales calls at the highest rate at the highest possible margin
  • Handling all incoming complaints in line with the company complaint policy
  • Buying and sourcing product at the lowest possible cost for maximum margin

 

The Successful Travel Trade Reservations Consultant will contribute to a positive and enthusiastic working environment. Will have excellent customer service, sales and interpersonal skills. A willingness to work weekend shifts on rotation is required for this role.

 

To apply for Travel Trade Reservations Consultant role, or for your career in the Travel Industry, please send your CV to Travel Futures and apply below

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