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10 days ago
Travel Futures
Salary: Up to £26k OTE (£35-40k)
Location: Central/West End, North West London, South West London, West London, Oxfordshire
Job type: Permanent
Contact: The Travel Recruitment Experts
Category: Adventure Jobs, Business Development Jobs, Graduate Travel Jobs, Reservations Jobs, Tour Operator Jobs

A USA & Canada Travel Reservations Sales Consultant is required by a highly regarded luxury travel tour operator, who place great emphasis on ensuring that their staff receive the best training in the industry to help maintain their high standards.  As a USA & Canada Travel Reservations Sales Consultant, you will be offering the highest of services, and offering your expert advice to help your clients encounter once in a life time travel experiences.

As USA & Canada Travel Reservations Sales Consultant you will:

  • Sell individually designed tailor-made itineraries for our discerning clients
  • Create and convert the sale of high quality tailor-made itineraries for current and future clients.  You are ultimately responsible for planning, selling and implementation of itineraries.
  • Make the most of every single genuine 'sales enquiry' received.  You need to be able to differentiate between good and bad leads so that you maximise revenue and profit.
  • Ensure the product sold to our clients and the supporting information is to the highest standard.
  • Achieve levels of client service at all stages of the process to engender repeat business.
  • Take appropriate opportunities to up-sell and switch-sell to preferred products.
  • Interact with clients mostly over the telephone - with some face to face meetings either in the office or at PR events.
  • Keep in touch with product developments, ensuring that you remain a true specialist with up to date commercial knowledge and understanding of hotels/flights/infrastructure.
  • Demonstrate a total commitment to customer service.  It's your goal to ensure all clients return home having had a trip which exceeds their expectations.

The successful USA & Canada Travel Reservations Sales Consultant will have excellent first hand knowledge of the destinations, having travelled extensively across several regions.  You will have first class communication skills, with the ability to build rapport effectively.  You will have excellent customer service and sales skills, with strong commercial acumen, where you will thrive in a target driven environment.  Whilst some travel industry experience is beneficial it is not essential, and is an excellent opportunity for a USA & Canada Travel Reservations Sales Consultant to work start/further their career with one of the UK’s premier travel tour operators.  PLEASE INCLUDE A TRAVEL PROFILE WITH YOUR APPLICATION.

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