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5 months ago
Edwardian Hotels London
Salary band: Any
Location: London
Job type: Any
Contact: Edwardian Hotels London
Category: Bar Jobs

At the heart of Edwardian Hotels London is a simple founding belief-: that from back of house to the boardroom we are all Hosts. Everyone is encouraged to express their individuality and initiative, and to bring their passion to work. (We may wear uniforms, but we don't believe in uniformity.)

Everything we do is driven by a desire to exceed our guests', clients and partners expectations. To surprise and delight. To make the time our guests choose to spend with us genuinely exceptional. So that even the shortest stay with us, will last long in their memory. Everyone who works here does this every day across our portfolio of brands, in highly prestigious locations in London and beyond.

For 40 years Edwardian Hotels London has built upon this ambition, and as a family owned company we're proud of the freedom our independence this gives us to grow our business on a relentless and memorable curve - upwards.

With an enviable collection of luxurious distinctive hotels and restaurants such as The May Fair Hotel, Radisson Blu Edwardian London Hotels, Steak and Lobster, Scoff and Banter, May Fair Kitchen, Annayu and May Fair Bar; in the most desirable locations of the UK's most vibrant cities, EHL's vision is unique: To Be Memory Makers.

Key Requirements

The job of a Waiter/ess is very important to the smooth running of the restaurant. A Waiter/ess is the person who takes care of the guests and ensures that they get the most out their dining experience. A Waiter/ess should be smart, enthusiastic and polite at all times.

  • Is able to use IT applications
  • Is able to achieve a 100% pass mark in Micros competency tests
  • Food and beverage product
  • Excellent local area awareness
  • Good command of the English language
  • Confident ability to communicate and establish rapport
  • Has knowledge of technical service skills
  • Sales skills
  • Ability to use relevant e-mail and word programmes

Throughout the Shift you must also be checking the following: -

  • Stations that need clearance.
  • Other waiters that may need your assistance.
  • Empty glasses on tables.
  • Empty plates on tables.
  • Guests that may need assistance.
  • Drinks that need to be picked up from the bar.
  • Dishes that need to be picked up from the kitchen.
  • Table maintenance.

We can never anticipate every scenario in the restaurant and the above descriptions are a guideline of what is expected of you. You may be requested to perform other duties as required by the Restaurant and Bar Manager.

The next step on the ladder would be Head Waiter. Before taking staff from outside, we will always endeavour to promote staff internally. We look for a positive attitude, enthusiasm and skill from a staff member in order to promote them.

At Edwardian Hotels London, we provide the highest standards of service. We will give you all the training you need to perform your duties professionally.

We Believe In Developing and Delighting Our Hosts So You Will Receive:

  • Competitive Salary
  • Complimentary 2 night stay in a luxury Edwardian Hotel of your choice(after 1 years service)
  • Preferential accommodation rates for all Edwardian Hotels for Hosts, friends and family
  • Discounts on food and beverage up to 50% in all Edwardian restaurants and bars
  • Discounts on Spas and beauty treatments
  • Hot meals and salad bar, teas, coffees and juices provided each day
  • Uniforms provided per role requirement

All Hosts must have valid permission to live and work in the United Kingdom. Verification of documentation will be undertaken as part of the recruitment process.

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