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about 1 month ago
Hermitage Hotel
Salary band: Any
Location: Dorset
Job type: Permanent
Contact: Hermitage Hotel
Category: Bar Jobs
An exciting opportunity for F&B assistant (Waiter /waitress) has arisen at perhaps one of the best hotels in Bournemouth. If you are an experienced, passionate and proactive professional then this could be the perfect role for you. What we are looking for: To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow


Able to work in all areas of Food & Beverage including Bar, Restaurant and Room Service
Welcome guests in a polite and friendly manner
Take and deliver customer orders, consistently demonstrating high levels of customer service
Prepare set ups for tables and/or rooms
Follow cash handling procedures
Manage guest queries in a timely and efficient manner
Up-sell with latest departmental incentives
Strive to achieve departmental targets
Ensure cleanliness of work areas
Comply with hotel security, fire regulations and all health and safety legislation
Comply with local licensing laws
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships
Positive attitude
Good communication skills
Commitment to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams


About the hotel: The Hermitage Hotel is a privately owned 4 AA star hotel located at the heart of Bournemouth. It has 74 rooms, 3 function rooms and 2 dining facilities that have been awarded with 1 AA Rosette. Visitors have rated Hermitage as one on the best hotels in Bournemouth and in 2014 this hotel received the Certificate of Excellence by Tripadvisor.

Job Type: Part-time and Full-time

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